In ProCME Group, we want to contribute towards a more balanced and cohesive society, based on the
principles of sustainability. For that purpose, we have adopted as our commitments:
. The quality of our service, by the anticipation and satisfaction of our client's needs and expectations;
. The quality of life of our staff and of those who interact with us, through the respect for their rights and the prevention of work accidents and professional diseases;
. The Preservation of the Environment, by rational use of natural resources, the prevention of pollution and the conservation of Biodiversity;
. The sustainable growth of all the companies within the Group, through innovation and continuous improvement of our processes and technology.
We materialise these commitments by implicating, in all our activities, the following principles:
To plan our activity in every aspect, identifying and evaluating risks and impacts and adopting measures to mitigate negative effects and promoting activities with positive effects.
To abide by all instruments (1) and to comply with all the requirements of the applicable laws and norms, both national and international - including norms ov voluntary adhesion subscribed by the Group companies (2) - as well as contractual requirements, towards the satisfaction of everyone we relate to, adding value and strengthening trust from shareholders, customers, staff and society in general.
To establish goals on every scope, promoting their integration in the Group's activity, allowing the evaluation of results and defining actions to bring results closer to goals, continuously improving our performance.
. To Promote every member of the staff as an essential element within the organisation in the pursuit of goals, providing them with the proper training, promoting their personal and professional development and adding value to the conciliation between professional activity and family life;
. To Develop partnership relations with our customers as well as our suppliers, based on the quality of service, ethics and social and environmental responsibilities;
. To establish involvement commitments with local communities, NGO's and other entities, promoting positive development opportunities for the preservation of the environment, the conservation of Biodiversity and social development;
. To develop the Group's internal and external communication, guaranteeing that every member of the staff is aware of these principles and abides by them.